Tuesday, September 28News That Matters

Tag: call center romance

This Pinay call center agent has a unique life-changing story

This Pinay call center agent has a unique life-changing story

Career & Employment, Society & Culture
Lysette Mendoza, then 27 of San Jose, Batangas did not hesitate to apply for a part-time call center job when her close friend Joy asked her to do the gig. Mendoza, a former campus beauty during her college years in de la salle Lipa is from a prominent San Jose family of poultry farmers. She chose to work part-time just for socializing while also working as a part-time instructor in one of the Colleges in Lipa. Lysette works only for 4 hours in the morning of Mondays, Wednesdays, and Fridays in a special non-voice account but occasionally answers phones when needed. In her 4 months of working, she recalled she only made around 20 phone calls with customers about special billing issues. Most of her duties focused on answering emails and calling other internal departments concerning cu...